FAQ’s

  • What is the dress code?

    We operate an old school smart casual dress code, no sportswear, no trainers, and only smart dark jeans are allowed. No fancy dress or hen party paraphernalia is permitted. Gentlemen - shirts on the weekend please.

    We would love you to come and celebrate your forthcoming nuptials at The Jam House but no fancy dress, sashes, tiaras, inflatable appendages or strippers please. They will be taken off you at the door.

  • Tickets

    Ticket prices will be stipulated on the event listings on the What’s On page. If you are dining with us you do not need to purchase separate admission tickets.

    Tickets will give you a queue jump so please pop to the front door and say your name. You do not need to bring a printed ticket with you. If you are part of large group, you do not need to arrive together but please let everyone know the booking name and we will tick you off as you come in.

  • Are there any age restrictions?

    The Jam House is an over 21's venue, everyone who comes to the venue must carry a valid form of ID. We only accept passports/national IDs and driving licenses.

  • Balcony seats & supplements

    Balcony tables are those tables situated right along the edge of the balcony overlooking the stage and front bar which offer you an unobstructed view of the stage.

    On Saturday nights these tables do incur a £5 per head supplement. On ticketed events and NYE these tables are priced at a premium.

  • Set times

    Set times are always subject to change for one reason or another, right up until the day of the event, but live music usually starts at 8.30 Tuesday & Wednesday, Thursday & Friday, Saturday 9.30.

  • Do you have a cloakroom?

    Yes, we have one and it is £1 per item. If you lose your ticket you may well have to wait until the end of the night, so please don’t moan.

    Forgotten coats are stored for 3 months then given away to the coatless.

  • Do I need to pre-order?

    Parties of 12 or more are required to pre-order from the menu please.

  • Do you have a lost property office?

    Yes, we have a lost property office with anything from a coat, brolly, make-up bag, single shoe or even a toupee – we’ve seen it all.

    So, don’t be shy- please call the office and we can check if we have your item.

  • Can you make celebration cakes?

    Yes, we make cakes and they’re great! £7 per head for minimum of 2 people.

    Carrot cake, chocolate or strawberries and cream. We do ask for full payment and 10 days’ notice.

  • Do you offer gift vouchers?

    Stuck for a gift idea or looking for something different?

    You can buy vouchers for use towards admission, dining or drinks to be exchanged at The Jam house on a date of your choice.

  • What are your opening times?

    Venue opening times:

    Tuesday 6pm – midnight
    Wednesday 6pm – midnight
    Thursday 6pm – 1am
    Friday 6pm – 2am (last entry 1am)
    Saturday 6pm – 2am (last entry 1am)

    Office opening times:

    The office is manned by smiley lovely people, even when the venue is closed.

    Monday 10-2pm
    Tuesday – Friday 10am – 6pm
    Saturday 12-5pm.

    Please leave a message, we will get back to you.

  • Do you take card payments?

    Yes, we take card payments at the bar and on the front door, but no American Express.

    We have a cash point but it charges – nearest free cash point is at the Co-Op.

  • Booking my band at The Jam House

    Want to play at The Jam House? Please send any biog info to birmingham@thejamhouse.com. Please note we book many months in advance. Weekend dates often 12 months in advance.

  • How do I get to The Jam House?

    Postcode B3 1QU. We are right opposite St Pauls Church.

  • Taxis & parking

    Black cabs do rank outside on busy nights, if not we recommend BB’s taxis.

    We do not have a car park but there is on street parking around the square which is free after 6pm. There is an NCP just opposite us on the square.

  • Venue capacity

    We can hold 550 standing, cater for up to 350 buffet, 200 for sit down meal. Restaurant or entrance bookings for one or more are most welcome